Privacy Policy

Privacy Policy

RYAN TRAVEL.

ImmiPlus Pty Ltd (ABN 18 627 756 370) trading as RYAN
TRAVEL (“RYAN TRAVEL”, “we”, “us”, “our”)

At RYAN TRAVEL, we are committed to protecting your privacy
and handling your personal information in accordance with the Privacy Act
1988
(Cth) and the Australian Privacy Principles.

This Privacy Policy explains how we collect, use, disclose,
store, and protect your personal information.

1. What Personal Information Do We Collect?

We may collect the following types of personal information:

  • Contact
    details (full name, email address, phone numbers)
  • Passport
    and visa details (passport number, expiry date, nationality, date of
    birth)
  • Travel-related
    information (flight details, accommodation preferences, travel dates)
  • Payment
    information (credit/debit card details – processed securely via
    third-party gateways)
  • Health
    and special requirements (medical conditions, dietary needs, mobility
    requirements)
  • Any
    other information you voluntarily provide to us

We only collect sensitive information (such as health
information) when necessary for your travel arrangements and with your consent.

2. How Do We Collect Your Information?

We collect your personal information:

  • Directly
    from you (when you make a booking, contact us by phone or email, or use
    our website/app)
  • From
    third parties (e.g., airlines, hotels, or tour operators where you have
    authorised us)
  • Automatically
    through our website (cookies, analytics tools, IP address, browser type)

3. Why Do We Collect, Use and Disclose Your Information?

We collect, use and disclose your personal information to:

  • Process
    and manage your travel bookings
  • Communicate
    with you about your bookings and provide customer service
  • Arrange
    travel products with Third-Party Travel Providers
  • Comply
    with legal and regulatory obligations (including immigration and border
    security)
  • Improve
    our services and website experience
  • Send
    you marketing communications (you may opt out at any time)

4. Children and Young People (Under 18)

We recognise that individuals under 18 years of age may have
limited capacity to consent. By providing personal information about or on
behalf of a Minor (under 18), you confirm that you are the parent or legal
guardian and have authority to consent on their behalf. Where a person aged 12–17
years
provides their own personal information directly to us (including
when making or collecting a booking), we will assume they have sufficient
maturity and understanding, unless we have reason to believe otherwise. We may
still contact a parent or guardian where we consider it appropriate. We handle
all personal information relating to Minors with additional care in accordance
with the Privacy Act 1988 (Cth).

5. Disclosure of Your Personal Information

We may disclose your personal information to:

  • Third-Party
    Travel Providers (airlines, hotels, tour operators, etc.) – many of
    whom are located overseas
  • Our
    service providers (IT systems, payment processors, etc.)
  • Government
    agencies where required by law

Important Note on Overseas Disclosure Your personal
information may be transferred to overseas recipients in countries such as the
United States, United Kingdom, Europe, Asia, and the Middle East. These
countries may not have the same data protection laws as Australia. By using our
services, you consent to the disclosure of your personal information to
such overseas recipients. We will not be accountable under the Australian
Privacy Principles for any acts or practices of those overseas recipients.

6. Security of Your Information

We take reasonable steps to protect your personal
information. However, no data transmission over the internet is guaranteed to
be completely secure.

7. Retention of Your Information

We retain your personal information for as long as necessary
to fulfil the purposes for which it was collected or as required by law.

8. Access and Correction

You may request access to or correction of the personal
information we hold about you. We will respond to such requests as required by
law. We may charge a reasonable fee for providing access.

9. Marketing Communications

We may send you marketing material about our services. You
can opt out at any time by contacting us or using the unsubscribe link in our
emails.

10. Cookies and Website Analytics

Our website uses cookies and similar technologies. You can
manage your cookie preferences through your browser settings.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The
current version will always be available on our website.

12. Contact Us

If you have any questions about this Privacy Policy or wish
to access/correct your personal information, please contact us at:

Email: info@ryantravel.com.au


Acknowledgment By providing your personal information
to RYAN TRAVEL or making a booking with us, you consent to the collection, use,
and disclosure of your information as set out in this Privacy Policy.

RYAN TRAVEL – ImmiPlus Pty Ltd All rights reserved.

 To see the complete Terms and Conditions, please click here.